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REFUND

REFUND AND CANCELLATION

HITTOTRIP INDIA PVT LTD

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REFUND & CANCELLATION

Effective Date: 12 APRIL 2022

Rev. Date: 10 JAUNARY 2025

HITTOTRIPINDIA PVT. LTD. ("COMPANY," "WE," "OUR," OR "US") STRIVES TO PROVIDE THE BEST SERVICES TO OUR CUSTOMERS. THIS REFUND & CANCELLATION POLICY OUTLINES THE TERMS AND CONDITIONS FOR CANCELLATIONS, REFUNDS, AND MODIFICATIONS OF BOOKINGS MADE THROUGH OUR WEBSITE WWW.HITTOTRIPINDIA.COM  ("WEBSITE"). BY USING OUR SERVICES, YOU AGREE TO THIS POLICY.

Payment Terms

  1. Advance Payment
    30% of the total tour package cost must be paid in advance to receive booking confirmation via official email.

  2. Balance Payment Before Yatra
    Approximately 70% of the tour package amount should be paid 30 days prior to the yatra date.

  3. Full Payment Deadline
    The complete payment (100%) must be made at least 15 days before the commencement of the yatra from Dehradun (or any other designated helicopter base).

  4. Non-payment Clause
    Any delay in payment on the due dates will result in cancellation of the booking without any refund.

  5. Boarding Restriction
    Passengers will not be allowed to board or start the tour unless full and final payment has been made within the specified deadlines.

 

Cancellation and Refund Policy

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  1. Cancellation After Booking with Advance

    • 30% cancellation charge

    • 70% refund of the total tour cost

  2. Cancellation 30 Days or Fewer Prior to Travel Date

    • 70% cancellation charge

    • 30% refund of the total tour cost

  3. Cancellation 15 Days or Fewer Prior to Travel Date

    • 100% cancellation charge

    • No refund

  4. No Show or After Commencement of Tour

    • 100% cancellation charge

    • No refund

 

1. General Cancellation Policy

  1. Cancellations must be made through our official channels (Website, email, or customer support).

  2. Cancellation policies vary based on the type of service booked. Please refer to the specific service terms at the time of booking.

  3. Some bookings may be non-refundable or subject to cancellation charges.

 

2. Refund Eligibility

  1. Refunds, if applicable, will be processed as per the cancellation terms of the respective service.

  2. Refunds will only be issued to the original payment method used for booking.

  3. Processing times for refunds may vary depending on the payment gateway or financial institution.

 

3. Non-Refundable Services

  1. Certain services, promotional offers, and discounted bookings may be non-refundable.

  2. In case of no-show or last-minute cancellations, no refund will be provided.

 

4. Modification & Rescheduling

  1. Modifications to existing bookings are subject to availability and may incur additional charges.

  2. Rescheduling requests must be made within the allowed timeframe specified in the service terms.

 

5. Force Majeure

  1. We are not responsible for cancellations or delays caused by unforeseen circumstances such as natural disasters, government restrictions, or other force majeure events.

  2. In such cases, refunds or rescheduling will be subject to the service provider's policy.

 

6. Contact Us

If you have any questions regarding our Refund & Cancellation Policy, please contact us:

 

Hittotripindia Pvt. Ltd.

3RD FLOOR, 102/106, CHANKYA TOWER, RAJPUR ROAD,

DEHRADUN  248001 (UTTARAKHAND)

Email: info@hittotripindia.com, hittotripindia@gmail.com
Phone: +91 7060121407, 9873080314

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